Engage Patients
Personalised apps under your brand, interactive tools, self-service capabilities.
Digital infrastructure for mental-health organisations
Deliver digital mental-health care under your brand quickly, securely, clinically.
LUMYN is a white-label platform powering patient apps, clinician portals, telehealth, scheduling, billing, and outcomes — fully customised for your organisation.
Tailored for
Provider utilisation
82% +6%↑
Past 30 days
Configure your platform, deploy in weeks, scale with confidence.
Use LUMYN to assemble a digital mental-health platform that matches how your organisation already delivers care.
Empower Clinicians
Workflow-ready portals, care plans, telehealth, outcome tracking and practitioner coaching.
Own the Infrastructure
Your data, your brand, your governance — modular, compliant, regionally hosted.
Platform modules
A complete clinical-grade ecosystem for digital mental-health.
LUMYN brings together patient-facing apps, clinician tools and operational infrastructure into a single white-label platform.
- • Patient App (iOS/Android & web)
- • Clinician Portal + Scheduling & Reminders
- • Telehealth Video, Messaging & Case Notes
- • Digital Care Pathways & Self-Guided Programmes
- • Outcome & Experience Measures (PHQ-9, GAD-7, custom)
- • Billing / Invoicing / Claims Integrations
- • Analytics, Dashboards & Service KPIs
- • White-label Branding, App Store Submission, Domain Customisation
- • API & Integration-ready (PMS, SSO, EHR)
- • Full Security & Compliance (Encryption, RBAC, Audit Trails, NZ/AU Data Residency)
-
📱Patient
-
🧑⚕️Clinician
-
🗓️Schedule
-
🎥Tele
-
💳Billing
-
📈Outcomes
-
🔗Pathways
-
🔍Analytics
Who we help
Tailored for organisations delivering care — not just wellness.
LUMYN is designed for teams that hold clinical responsibility and need digital tools that feel like an extension of their existing services.
- • Multi-site clinics, hospitals & provider networks
- • Universities and student-wellbeing services
- • EAP providers, corporates & insurer-led programmes
- • NGOs, community mental-health and public-health bodies
6–12 weeks
from contract to go-live
from contract to go-live
NZ/AU residency
regional hosting options
regional hosting options
Why customers choose LUMYN
Because not all “mental-health tech” is built the same.
Representative data from recent deployments. Your results may vary — we’ll model impact during discovery.
Alternative tools
LUMYN
Wellness-first apps, generic experience
Clinical-grade, provider-owned, brand-first
Long builds, heavy engineering
Launch in 6–12 weeks, plug-and-play modules
Platform controls data & brand
You own brand, you own data, you own care
One-size-fits-all workflows
Modular, configurable to your care model
Consumer-market focus
B2B provider-focus: clinics, networks, organisations
Sessions per week
+18% after launchLine chart showing weekly therapy sessions increasing from 420 to 496 after LUMYN launch with a sustained upward trend.
No-show reduction
Smart reminders and self-reschedule cut missed appointments by 44%.
0%
Faster intake
0%
Care plan adoption
0
/5
Patient rating
Go live while your competitors are still planning.
Most deployments are completed in 6–12 weeks. We provide a launch manager, structured roadmap, implementation framework — you focus on the care model, we deliver the platform.
Typical deployment
6–12 weeks
Launch manager included
- • Joint implementation plan and milestones
- • Configuration workshops with your team
- • Training for clinicians and administrators
Real organisations, real impact.
A snapshot of how different services use LUMYN to deliver care under their own brand.
Regional mental-health network
Unified multi-site deployment
- Regional mental-health network saw -45% no-shows.
- Increased capacity and delivered under a unified brand.
University wellbeing service
Student-facing app in 8 weeks
- Launched its own app in 8 weeks.
- Enabled self-booking, outcomes tracking and student engagement.
EAP provider
Branded app + clinician portal
- EAP provider deployed branded app + clinician portal.
- Improved retention, reduced administrative burden and scaled across sites.
What client clinics say
Seamless loop • hover-pause • swipe on mobile
Our network launched under our own name with LUMYN under the hood. Patients liked the app; providers liked how everything was one click away.
COO, Multi-site clinic
5/5 satisfaction
Go-live took 9 weeks. Our no-shows dropped by a third and admin time fell across the board.
Director of Ops
Multi-location practice
Self-reschedule and SMS prompts moved us from phone tag to automation. Patients actually show up.
Practice Manager
Pediatrics clinic
Mission & Vision
LUMYN white-label for mental-health organisations. Deliver digital care under your brand with patient apps, clinician tools and connected operations.
Mission
Tune gradients with Tailwind utilities.
Vision
Responsive and dark mode ready.
Security & compliance
Clinical care demands industrial-grade security.
LUMYN operates with encryption at rest and in transit, role-based access control, full audit trails and optional regional hosting (NZ, AU). Compliant with HIPAA, ISO-27001, GDPR and Australian Privacy Principles.
Encryption & access
End-to-end encryption, RBAC and strong identity controls across patient, clinician and admin experiences.
Compliance-ready
Aligned with HIPAA, ISO-27001, GDPR and Australian Privacy Principles with auditable controls and reporting.
Regional hosting
Optional NZ and AU data residency, with region-specific deployments where required by policy or contract.
Frequently asked
Everything clinics ask us
Still have questions? The LUMYN team will help you spec the perfect white-label rollout.
What’s included in a white-label launch?
Branding setup, domain and app configuration, SSO, modules you select, data migration as scoped, and post-launch support.
How fast can we go live?
Most organisations launch in 6–12 weeks depending on modules and integrations.
Do we keep our data and brand?
Yes. Your brand is front-and-center. You control your data in dedicated, secure environments.
What about compliance and security?
Role-based access, encryption, audit logging, backups and regional hosting options. We align to clinical standards across NZ, AU and beyond.
Ready to make your brand the platform for care?
No shared marketplace. No branding dilution. Just your mission, your clinicians, your data — powered by LUMYN.
Why organisations white-label LUMYN
- • Your brand on web, iOS and Android
- • Modular pricing so you pay only for what you use
- • Integration and data migration support
- • Dedicated success team and SLAs
