By using this website, you agree to use it lawfully and in a way that does not interfere with its operation or other visitors. These terms apply to the public website only. Use of the LUMYN platform is governed by a separate written agreement with the relevant customer organisation.

General information

The website describes LUMYN's digital mental-health infrastructure and implementation approach. It is general product information, not medical, clinical, legal, privacy or regulatory advice. Organisations should assess their own requirements and obtain appropriate professional advice.

No service commitment from website content

Features, implementation timing, hosting options, integrations and service levels depend on the agreed scope and contract. Website content, including articles and examples, does not by itself create a service commitment or warranty.

Acceptable use

You must not attempt to disrupt the website, gain unauthorised access, submit malicious content, misuse the enquiry form or copy website material in a way that infringes applicable rights.

Intellectual property

The LUMYN name, website design, written material and product imagery are protected by applicable intellectual-property rights. You may view and share links to public pages for ordinary informational purposes.

Third-party services

The website may link to or depend on third-party services. Those services operate under their own terms and privacy notices. LUMYN is not responsible for content on external websites.

Availability and changes

LUMYN may update, suspend or remove website content as the product and services evolve. Reasonable care is taken with the public information, but uninterrupted availability is not guaranteed.

Contact

Questions about these website terms can be sent to hello@lumyn.co.nz.

These website terms should be read alongside the website privacy notice. Customer contracts remain the controlling terms for platform services.